Warning Warning: I am able to write to the configuration file: /customers/b/b/e/kosherdiscount.eu/httpd.www/includes/configure.php. This is a potential security risk - please set the right user permissions on this file.

Specials  Advanced Search  Shipping  Create an Account  Log In





Shopping Cart

0 items

Quick Find
Live Support
Request Live Support
Kosher Discount 's Conditions of Use
KosherDiscount.eu Terms & Conditions

These Terms and Conditions govern your use of the KosherDiscount.eu website (KosherDiscount.eu Site) and your relationship with KosherDiscount.eu (KosherDiscount, we or us). Please read them carefully as they affect your rights and liabilities under the law. If you do not agree to these Terms and Conditions, please do not register for or use the KosherDiscount.eu Site. Please note that to use any of the services provided on the KosherDiscount.eu Site, you are required to register as an authorised user on the site.


Use of the KosherDiscount.eu Site
The KosherDiscount.eu Site is provided to you free of charge for your personal use, and subject to these Terms and Conditions. By using the KosherDiscount.eu Site you agree to be bound by these Terms and Conditions.

Back to top

Amendments
We may update these Terms and Conditions from time to time and any changes will be notified to you via the e-mail address provided by you on registration or via a suitable announcement on the KosherDiscount.eu Site. The changes will apply to the use of the KosherDiscount.eu Site after we have given notice. If you do not wish to accept the new Terms and Conditions you should not continue to use the KosherDiscount.eu Site. If you continue to use the KosherDiscount.eu Site after the date on which the change comes into effect, your use of the KosherDiscount.eu Site indicates your agreement to be bound by the new Terms and Conditions.

Back to top

Registration
To register with KosherDiscount.eu you must be over eighteen years of age.
You must ensure that the details provided by you on registration or at any time are correct and complete.
You must inform us immediately of any changes of the information that you provided when registering by updating your personal details.

Back to top

Password and security
When you register to use the KosherDiscount.eu Site you will be asked to create a password. You must keep this password confidential and must not disclose it or share it with anyone. You will be responsible for all activities and orders that occur or are submitted under your password. If you know or suspect that someone else knows your password you should notify us by contacting Customer Services immediately (see below for contact details).
If KosherDiscount.eu has reason to believe that there is or might be a breach of security or misuse of the KosherDiscount.eu Site, we may require you to change your password or we may suspend your account in accordance with our Terms and Conditions.

Back to top

Standard Promotional Codes Terms and Conditions using Promotional Codes
Promotional Codes, also named: promo, promo codes, reduction codes, vouchers can only be used online at www.KosherDiscount.eu subject to these general terms and conditions, and any other specific conditions notified to you on the issue of an Promotional Code.
An Promotional Code is redeemed by entering its code at the appropriate point in the online purchase process. Redemption may be subject to you providing proof of entitlement to use the Promotional Code.
Your use of an Promotional Code indicates your agreement to be bound by these Promotional Code Terms and Conditions.
KosherDiscount reserves the right to withdraw or cancel an Promotional Code for any reason at any time.

Back to top

Distribution of Promotional Codes
Promotional Codes are, and remain at all times, the property of KosherDiscount.
The right to use an Promotional Code is personal to the original recipient and may not be transferred. No Promotional Code may be copied, reproduced, distributed, or published directly or indirectly in any form or by any means for use by an entity other than the original recipient, or stored in a data retrieval system, without the prior written permission of KosherDiscount.
Promotional Codes distributed or circulated without the written approval of KosherDiscount, for example on an Internet message board or on a "bargains" website, are not valid for use and may be refused or cancelled.

Back to top

Permitted usage of Promotional Codes
Unless specifically stated otherwise at the time of issue of the Promotional Code;
  • Each issued Promotional Code will be valid for use by a recipient only once;
  • Only one Promotional Code will be valid for use per customer or household;
  • A Promotional Code may not be used in conjunction with any other special offer or Promotional Code.

  • Even where Promotional Codes specifically state at the time of issue that they may be used in conjunction with other Promotional Code or offers, any Promotional Code code beginning XX may not be used in conjunction with any other Promotional Code that also begins XX.
    Even where Promotional Code expressly state at the time of issue that they may be used in conjunction with other Promotional Codes or offers, any Promotional Code code beginning KD may not be used in conjunction with any other Promotional Code that also begins KD.

    Back to top

    Excluded goods and services
    Certain goods or services are excluded from all Promotional Code offers. From time to time other goods or services may be excluded and any such further exclusion will be notified to you along with the Promotional Code or through the KosherDiscount.eu website.
    Promotional Codes may be limited to redemption in respect of certain products or services or certain products or services may be excluded from the ambit of use of the Promotional Code, in which case notice will be given to you at the time of issue of the Promotional Code.
    Excluded goods and services will not count towards any qualifying conditions for offers and will not benefit from any promotional discount.

    Back to top

    Minimum spend requirements
    Where the redemption of an Promotional Code is subject to a minimum spending requirement, the redemption is only permitted in respect of the purchase of qualifying products which will be communicated to you at the time of issue of the Promotional Code. Excluded products and supplementary charges, such as delivery, gift wrap or postage & packing, shall not count towards a minimum spending requirement.
    If more than one minimum spend offer is valid for use in an order, there must be sufficient qualifying spend to meet the requirements of each offer in total. For example, to use a 30 off 300 Promotional Code and a 50 off 500 Promotional Code in the same transaction (assuming that these Promotional Codes can, and are allowed according to our terms and conditions to be used together), you must spend at least 800.

    Back to top

    Calculation of discount
    Where an online offer states that a percentage discount will be given on a purchase, the cost of the qualifying purchases will be reduced by the stated discount percentage.
    Where purchases are stated to be offered on a "BTW-free" basis (=Value added Tax free), the prices of qualifying items will be reduced by the equivalent of VAT.
    Supplementary charges such as delivery or postage & packing shall not be discounted unless specifically stated in the offer description.

    Back to top

    Security and Fraud
    When you use an Promotional Code you warrant to KosherDiscount that you are the duly authorised recipient of the Promotional Code and that you are using it in good faith.
    If you redeem, attempt to redeem or encourage the redemption of Promotional Codes to obtain discounts to which you or a third party are not entitled you may be committing a civil or criminal offence.
    If we reasonably believe that any Promotional Code is being used unlawfully or illegally we may reject or cancel any Promotional Code and you agree that you will have no claim against us in respect of any rejection or cancellation. KosherDiscount reserves the right to take any further action it deems appropriate in such instances.
    If we refuse an Promotional Code submitted as part of an order, for any reason, we will inform you before the order is dispatched to advise of the correct cost of the order and give you the opportunity to cancel the order.

    Back to top

    Limitation of liability
    At all times our acceptance of an order takes place on despatch of the order, although the point at which the purchase contract will be made from the buyers side is after being charged for his order.
    All offers are subject to availability and while stocks last.
    KosherDiscount shall not be liable to any customer or household for any financial loss arising out of the refusal, cancellation or withdrawal of any Promotional Code or any failure or inability of a customer or household to use an Promotional Code for any reason.

    Back to top

    Miscellaneous
    We reserve the right to vary or terminate the operation of any Promotional Code at any time without notice.
    The failure of KosherDiscount to take any action in respect of a breach of these terms and conditions shall not constitute a waiver of their enforceablility. KosherDiscount reserves its rights in respect of these terms and conditions at all times.

    Back to top

    Refunds on promotional offers
    Refunds for goods purchased under a promotional offer will be based on the terms of the promotional price.

    Back to top

    Excluded Services
    The services provided by the KosherDiscount.eu Site do not include the provision of computer or other necessary equipment to access the KosherDiscount.eu Site. To use the KosherDiscount.eu site you will require Internet connectivity and appropriate telecommunication links. We shall not be liable for any telephone or other costs that you may incur.

    Back to top

    Intellectual property
    The content of the KosherDiscount.eu Site is protected by copyright, trade marks, database and other intellectual property rights. You may retrieve and display the content of the KosherDiscount.eu Site on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the KosherDiscount.eu Site without written permission from KosherDiscount.eu.
    No licence is granted to you in these Terms and Conditions to use any trade mark of KosherDiscount.eu or affiliated companies.

    Back to top

    Limitations
    You may not use the KosherDiscount.eu Site for any of the following purposes:
    a) disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material;
    b) transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice;
    c) gaining unauthorised access to other computer systems;
    d) interfering with any other person's use or enjoyment of the KosherDiscount.eu Site;
    e) breaching any laws concerning the use of public telecommunications networks;
    f) interfering or disrupting networks or web sites connected to the KosherDiscount.eu Site;
    g) making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.
    KosherDiscount.eu reserves the right to refuse to post material on the KosherDiscount.eu Site or to remove material already posted on the KosherDiscount.eu Site.
    You will indemnify us against all losses, liabilities, costs and expenses reasonably suffered by, or incurred to us,and all damages awarded against us under any judgment by a court of competent jurisdiction and all settlements sums paid by us as a result of any settlement agreed by us arising out or in connection with:
    a) any claim by any third party that the use of the KosherDiscount.eu Site by you is defamatory, offensive or abusive, or of an obscene or pornographic nature, or is illegal or constitutes a breach of any applicable law, regulation or code of practice;
    b) any claim by any third party that the use of the KosherDiscount.eu Site by you infringes that third party's copyright or other intellectual property rights of whatever nature; and
    c) any fines or penalties imposed by any regulatory, advertising or trading body or authority in connection with the use of the KosherDiscount.eu Site by you.

    Back to top

    Availability of the KosherDiscount.eu Site
    Although KosherDiscount.eu aims to offer you the best service possible, KosherDiscount.eu makes no promise that the services at the KosherDiscount.eu Site will meet your requirements. KosherDiscount.eu cannot guarantee that the service will be fault free. If a fault occurs in the service you should report it to the Customer Services (see below for contact details) or by email at info (at) kosherdiscount.eu and we will attempt to correct the fault as soon as we reasonably can.
    Your access to the KosherDiscount.eu Site may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. KosherDiscount.eu will attempt to restore the service as soon as it reasonably can.

    Back to top

    KosherDiscount.eu's right to suspend or cancel your registration
    KosherDiscount.eu may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these Terms and Conditions.
    You can cancel this agreement at any time by informing us by email. If you do so, you must stop using the KosherDiscount.eu Site.
    The suspension or cancellation of your registration and your right to use the KosherDiscount.eu Site shall not affect either party's rights or liabilities.
    The Terms and Conditions shall survive cancellations.

    Back to top

    KosherDiscount.eu's liability
    The KosherDiscount.eu Site is provided by KosherDiscount.eu without any warranties or guarantees. You must bear the risks associated with the use of the Internet.
    The KosherDiscount.eu Site provides content from other Internet sites or resources and while KosherDiscount.eu tries to ensure that material included on the KosherDiscount.eu Site is correct, reputable and of high quality, it cannot accept responsibility if this is not the case. KosherDiscount.eu will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the KosherDiscount.eu Site. If KosherDiscount.eu is informed of any inaccuracies in the material on the Site we will attempt to correct the inaccuracies as soon as we reasonably can.
    In particular, we disclaim all liabilities in connection with the following:
    a) incompatibility of the KosherDiscount.eu Site with any of your equipment, software or telecommunications links
    b) technical problems including errors or interruptions of the KosherDiscount.eu Site
    c) unsuitability, unreliability or inaccuracy of the KosherDiscount.eu Site
    d) inadequacy of the KosherDiscount.eu site to meet your requirements
    To the full extent allowed by applicable law, you agree that we will not be liable to you/or any third party for any consequential or incidental damages (including but not limited to loss of revenue, loss of profits, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to the KosherDiscount.eu Site.
    Our acceptance of an order takes place right after payment of the order, at which point the purchase contract will be made and you will be charged for your order.

    Back to top

    Third Party Websites
    As a convenience to KosherDiscount.eu customers, the KosherDiscount.eu Site may include links to other websites or material which are beyond its control. KosherDiscount.eu is not responsible for content on the Internet or World Wide Web pages on the KosherDiscount site.

    Back to top

    Advertising and Sponsorship
    Part of the KosherDiscount.eu Site may contain advertising and sponsorship. Advertisers and Sponsors are responsible for ensuring that material submitted for inclusion on the KosherDiscount.eu Site complies with relevant laws and codes. We will not be responsible for any error or inaccuracy in advertising and sponsorship material.

    Back to top

    Applicable Law
    These Terms and Conditions shall be governed by and construed in accordance with the laws of Belgium and any disputes will be decided only by the Belgian courts located in Antwerp.

    Back to top

    International Use
    KosherDiscount.eu makes no promise that materials on the KosherDiscount.eu Site are appropriate or available for use in locations outside Belgium, and accessing the KosherDiscount.eu Site from territories where its contents are illegal or unlawful is prohibited. If you choose to access this site from locations outside Belgium, you do so on your own initiative and are responsible for compliance with local laws.

    Back to top

    Expiry Date on Payment Card
    Please ensure that the expiry date of your payment card is after the date of placing your order. Payment is taken at the point of ordering your goods and in the event that the payment card has expired we will be unable to take payment and fulfil your order.

    Back to top

    Use of Community Sites
    Each Community Site on the KosherDiscount.eu site if applicable the Community Sites allows users to interact with each other via message boards, and other user forums, and live help. We advise you not to post or in anyway reveal any of your personal details on the Community Sites (for example, your address and telephone number).
    You may not use the Community Sites for any of the following purposes:
    a) disseminating any unlawful, harassing, libellous, defamatory, racially, sexually offending, offensive, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material;
    b) transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice;
    c) transmitting material containing any form of advertising or promotion for goods and services, junk mail, chain letters or "spam";
    d) gaining unauthorised access to other computer systems;
    e) interfering with any other person's use or enjoyment of the Community Sites;
    f) making or transmitting or storing electronic copies of materials protected by copyright without the permission of the owner;
    g) impersonating another person;
    h) referring to specific website addresses outside of KosherDiscount.eu; or
    i) advertising.
    KosherDiscount does not control the content placed on the Community Sites. However, KosherDiscount reserves the right to refuse to post material, to remove material posted on the Community Sites and to contact you in the event that there are concerns about the content you have added to a Community Site. KosherDiscount may review or edit the content of the Community Sites. Therefore, if you have concerns about any of the content of the Community Sites you should contact us. The relevant content may be removed from the Community Sites. If we believe that any material placed on the Community Sites by you is unlawful we may contact the relevant authority.
    KosherDiscount makes no representations as to the validity of any opinion, advice, information or statement displayed on the message boards by third parties. You are solely responsible for the content of your messages posted on the message boards and the views expressed by individuals do not represent the views of KosherDiscount.eu.
    You will be responsible for:
    a) any claim by any third party that the use of the Community Sites by you is defamatory, offensive or abusive, or of an obscene or pornographic nature, or is illegal or constitutes a breach of any applicable law, regulation or code of practice;
    b) any claim by any third party that the use of the Community Sites by you infringes that third party's copyright or other intellectual property rights of whatever nature;
    c) any fines or penalties imposed by any regulatory, advertising or trading body or authority in connection with the use of the Community Sites by you.
    By submitting material you are granting KosherDiscount a perpetual, royalty-free, non- exclusive licence to reproduce, modify, translate, make available, distribute and sublicense the material in whole or in part and in any form.
    You will be responsible for our losses and costs resulting from your breach of these Community Sites terms and conditions.

    Back to top

    Miscellaneous
    You may not assign, sub-license or otherwise transfer any of your rights under these Terms and Conditions.
    If any provision of these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect.
    If you breach these Terms and Conditions and KosherDiscount.eu ignores this, KosherDiscount.eu will still be entitled to use its rights and remedies at a later date or in any other situation where you breach the Terms and Conditions.
    KosherDiscount.eu shall not be responsible for any breach of these Terms and Conditions caused by circumstances beyond its control.

    Back to top

    Prices
    All prices are expressed inclusive of any VAT payable unless otherwise stated. The price of the items does not include the service, shipping or handling charge which will be charged at the rates applicable.

    Back to top

    Availability
    If for any reason beyond our reasonable control, we are unable to supply a particular item, we will not be liable to you. Please note that we will attempt to deliver substitute lines should selected lines be unavailable unless you request us not to do so.
    Although we will always try to cater for your orders, an order of large quantities of a line can only be fulfilled at our discretion. For example, if you were to make an order of 10 bottles of wine which would use up all of our store's stock, we may decide to deliver bottles in a lesser amount.

    Back to top

    Acceptance
    There will be no contract of any kind between you and us unless and until we actually dispatch the goods to you. Your order is an offer to buy from us. Nothing that we do or say will amount to any acceptance of that offer until we actually dispatch the goods to you. At any point up until then, we may decline to supply the goods to you without giving any reason. At the moment that the goods are dispatched (and not before), a contract will be made between you and us, but you will be charged for the goods at time of ordering.

    Back to top

    Delivery
    Delivery will be made to the address specified by you on the completed order form.
    We will deliver your order to the main entrance of the delivery address. At your request, a driver may carry your order into the delivery address, for example, to a particular floor in an apartment block or into your kitchen but only if: a. the driver has your permission and b. our driver believes that it is safe and practical to do as you request. We always reserve the right to deliver only to the main entrance of the delivery address.
    Please note that we deliver goods only to specified regions within Europe.
    Delivery times will be agreed with you at the time of placing your order.
    All goods must be signed for on delivery by an adult aged 18 years or over. KosherDiscount follows a "Think 18" policy, so if the person receiving the goods looks under 18, proof of age will be requested. If proof is not available and there is no-one of that age at the address when delivery is being made, the goods may be retained by the driver. If we attempt to deliver your order to the delivery address as arranged with you but there is nobody at the delivery address to accept your order, the driver will leave notification of attempted delivery and you will need to contact our Customer Service Centre (see below for contact details).
    In these circumstances, if we have to return to deliver the goods, a further charge may become payable provided that delivery is attempted at the agreed time.
    Whilst we make every effort to deliver all your goods in the agreed time, we will not be liable if we fail to do so in part or in full due to circumstances beyond our control.

    Back to top

    Delivery (2)

    Delivery Destination Estimated Delivery Time* Shipping Rate
      Belgium, Germany, Luxemburg
      & Netherlands
    1-3 Day(s)   10 for order price up to 200.
      (order totals with a higher price
      are eligible for free shipping)
      Austria, Denmark, France, Italy,
      Monaco & UK
    2-4 Days   15 for order price up to 350.
      (order totals with a higher price
      are eligible for free shipping)

    * Estimated Delivery Time is calculated based on orders made during our operating days before 16:00.
    Deliveries to remote locations might require an additional day for delivery.

    Deliveries to countries not mentioned, such as Bulgaria, Czech Rep., Estland, Finland, Greece, Hungary, Ireland, Iceland, Italy, Croatia, Letland, Liechtenstein, Latvia, Norway, Poland, Portugal, Romania, Slovenia, Slovakia, Spain, Sweden and Switserland, is certainly possible, but as the Shipping Charges are so complex, as well as some countries having import duties to pay (typically Non-EC countries), we will calculate on a case by case basis.
    Please do not hesitate to fill in the short form.
    Where several people want to join together for one very big order, special reductions may apply. Once again, please do not hesitate to contact us.
    When listing countries/shipping rate/estimated delivery time, we are focusing on the respective countries mainland, not their islands.

    Back to top

    Returns of non-perishable items
    We hope you will be happy with your purchase. However, should you feel it necessary to return an item, we aim to make the returns process as simple as possible.
    If you are unhappy with any non-perishable items, simply send them back to us, in its original sealed packaging within 7 days of dispatch and we will give you a refund on those products.

    Back to top

    Cancellation
    You can cancel or change any of your current orders up until 4pm on the day before delivery, Sunday to Wednesday. You can do this by forwarding your email with your order to info (at) kosherdiscount.eu, provided your order has not been dispatched.

    Back to top

    Payment
    You can pay by any American Express, Mastercard or Visa credit card. We do not currently accept Visa Electron, or debit cards.Your credit/debit card details will be encrypted to minimise the possibility of unauthorised access or disclosure. Authority for payment must be given at the time of placing your order. You will not be charged for items as soon as you have completed your order.
    Our liability to you in connection with any order will not exceed the total price charged for the relevant items.
    We accept orders only from Web browsers that permit communication through Secure Socket Layer (SSL) technology, for example, 5.5 version or higher of Internet Explorer and versions 2.0 or higher of Mozilla Firefox. This means you may not inadvertently place an order through an unsecured connection.

    Back to top

    General
    These Product Terms shall be governed by and construed in accordance with the laws of Belgium and any disputes will be decided only by the Belgian courts located in Antwerp.
    If any of these Product Terms is held by any court of competent authority to be unlawful, invalid or unenforceable, in whole or in part, this will not affect the validity of the remaining Product Terms which will continue to be valid and enforceable to the fullest extent permitted by law.

    Back to top

    Cheaper Alternatives & suggestions
    Please note that  cheaper alternatives or suggestions on our website are suggested products to help you spend less. You are under no obligation to select an alternative. There may be quality, size, health and ingredient differences between the products suggested, or it might suggest savings based on ordering pattern. Guide price terms and conditions apply.
    When your order is delivered you may return any item and receive a full refund if the product delivered is in unacceptable condition within 7 days of receipt of goods.

    Back to top

    Customer Services
    If you have an order query, please e-mail us at info (at) kosherdiscount.eu.
    The KosherDiscount.eu Online Grocery Store is operated by Kosher Discount, Hoek 117, B-2190 Boom.
    If you have any queries please contact Customer Services at info (at) kosherdiscount.eu

    Back to top
    Continue